Posted by Leann Greene on March 9, 2007 at 10:28 AM
I own the HP PS8750 printer and love the prints but have been having trouble with the printer staying connected to my single computer via USB plug. I have worked with customer support and it's conclusive that it is the connection port in the printer and I have to unplug and forcibly (per customer support)plug in again until it makes the connection again. I have replaced the USB cord and have unplugged printer and cleaned the contacts in the plug portal with methanol on a small paint brush. I have had the printer a year and financially have to make do with this one so I am hoping someone else has had similar experience and can make a suggestion.
Posted by Bill Chambers on March 9, 2007 at 11:28 AM
From reading your post it seems the printer "female" connection is just too large; this is correct?
Will HP not offer to replace the port if that's the case? If not, I think I would try the "enlarge" the male side (No, not by using Enzyte, or whatever that stuff's called) but by using a screwdriver to bulge the casing a bit. If the problems not actually with the pins making contact within the plug, but instead with the outer casing just not being able to hold the inner casing that should remedy the problem.
If the problem is with the actual pin contact, you may need to replace the port. Another possible solution would be some type of paste that would enchance the "connectivity" perhaps. My best friend was an electrical engineer, and he had some kind of paste that actually had minute particles of metal in it. The paste would help prevent arcing, corrosion, and at the same time increase the efficiency. Don't have any idea if this would work on computer connections, and I can't ask him since he died a couple of years back. I've gone to an electrical supply house to buy some of this stuff and they didn't have a clue what I was talking about.
Anyway, a lot of rambling here, and perhaps no help. Try to figure out if this is a pin issue or just a connection issue. Connection issue might be easy to solve.
Good luck.
Posted by Bill Whitney on March 9, 2007 at 12:26 PM
Leann...It might be worth calling around to a few computer repair places and ask what it would cost to replace the USB port on the printer. If that proves expensive maybe you can use the ethernet connection or failing that you can transfer the pics to stoarge card and print from them.
I believe the substance you are talking about is electrical grease. You might be able to find it in an autoparts store of all places. They use it under the HEI unit in a Chevy or Ford distributor and I think on the connectors as well as other places. Been a while since I messed with one of those distributors, but I get the feeling I'm going to have to get a new one soon.
Posted by Leann Greene on March 9, 2007 at 5:09 PM
Thanks everyone. I will try the plug "enhancement" first.
I know an electrician and he may be able to let me "borrow" what you're refering to.
Discussion
4 repliesWill HP not offer to replace the port if that's the case? If not, I think I would try the "enlarge" the male side (No, not by using Enzyte, or whatever that stuff's called) but by using a screwdriver to bulge the casing a bit. If the problems not actually with the pins making contact within the plug, but instead with the outer casing just not being able to hold the inner casing that should remedy the problem.
If the problem is with the actual pin contact, you may need to replace the port. Another possible solution would be some type of paste that would enchance the "connectivity" perhaps. My best friend was an electrical engineer, and he had some kind of paste that actually had minute particles of metal in it. The paste would help prevent arcing, corrosion, and at the same time increase the efficiency. Don't have any idea if this would work on computer connections, and I can't ask him since he died a couple of years back. I've gone to an electrical supply house to buy some of this stuff and they didn't have a clue what I was talking about.
Anyway, a lot of rambling here, and perhaps no help. Try to figure out if this is a pin issue or just a connection issue. Connection issue might be easy to solve.
Good luck.
Good Luck,
Bill
I believe the substance you are talking about is electrical grease. You might be able to find it in an autoparts store of all places. They use it under the HEI unit in a Chevy or Ford distributor and I think on the connectors as well as other places. Been a while since I messed with one of those distributors, but I get the feeling I'm going to have to get a new one soon.
I know an electrician and he may be able to let me "borrow" what you're refering to.