Posted by matt tellum on April 13, 2007 at 4:05 PM
Further to my earlier question im afraid im still having difficulty with this programme. As i posted earlier it will work fine on the pc connected to the internet but when i copy it over to the static pc with no internet conection it only works in tryout mode. I even tried conecting this pc to the net for soley the purpose of registering it with adobe ,but it still wont work in full mode. I have tried logging in as administrator and deleting the ser number as posted on the help forum but this wont work either . I have tried uninstalling several times and it still wont work. When i copy it to the other hd and check the registration details they are all showing fine. As im in the uk its a would be considerable cost to phone adobe help but i cant seem to find and straight answers to how i can do this. I am also having difficulties adding it as new software on the second pc. Please can anyone help me with this. My files are mounting up .lol.
Regards Matt.
Matt, This may seem like a dumb question, but are you using Windows XP, Pack 2 on the computer that Lightroom won't work on? I don't think it works on anything earlier.
One more thing--not sure where you are exactly, but these are the ph #'s provided by Adobe on their website for customer support in the UK:
Discussion
2 repliesRegards Matt.
Guy
One more thing--not sure where you are exactly, but these are the ph #'s provided by Adobe on their website for customer support in the UK:
United Kingdom: 0207 365 0733
Ireland: 01242 1552
Hope this is of some help,
Nancy