A couple weeks ago I noticed that my Singh-Ray polarizing filter had developed a "fog" around the edges that was causing my images to be soft and hazy. I contacted Singh-Ray and explained the problem. Bob Singh asked me to send the faulty polarizer to him and said, "I'll take care of it." Today I had a brand new polarizer sitting in my mailbox at no charge!
I would expect this kind of service if the polarizer had been a couple months old. However, it was over 2 years old and even had some small scratches on the glass.
Kudos to Singh-Ray for really taking care of their customers!
Discussion
2 repliesI would expect this kind of service if the polarizer had been a couple months old. However, it was over 2 years old and even had some small scratches on the glass.
Kudos to Singh-Ray for really taking care of their customers!
Bob Singhs a good tune and there is a Ray of hope as far as excellent customer service is concerned.
-PB