Posted by Joe Dodson on January 1, 2008 at 1:44 PM
Hi folks. First post here. I was attempting to transfer a number of pictures from my camera to my computer yesterday, and encountered a problem. For reasons unknown, the ScanDisc storage card became corrputed, and can no longer be read by either the camera or my computer. I assume the pictures are all still there, and the problem is something to do with recognizing a file path to get there. Is there some way to recover them, or someone who offers a reasonably priced service to do it? Of the approx. 150 pictures I lost, there are about a dozen I would really miss.
I just saw that Glazers offers the service for $30. Last time we had someone do it, the tab was $125, so that sounds pretty good to me. But in fact, we found a better way. The latest Sandisk cards we bought came bundled with free disc recovery software, coincidentaly from the same outfit we paid $125 for the service. I can't access the right computer for the names right now, so you migth have to go to the Sanddisc cards listings at B&H, then look at the features tab to get the name. If they're giving it away free with cards, there's a reasonable chance the same outfit offers a free download at their site. Worth a check anyway.
BTW- The bundled software has worked great for us the two time we have used it.
Posted by Don George on January 1, 2008 at 1:52 PM
Joe, A recovery card comes with a SanDisk Card that has worked for me in the past. I would check with the manufacturer of your card first. There are companies that do recovery but I know they can be expensive.
Posted by Joe Dodson on January 1, 2008 at 2:07 PM
Thanks a bunch guys. Glad there's hope. I'll run those leads to ground.
Posted by David Bostedo on January 1, 2008 at 3:52 PM
Photorescue is a pretty highly regarded program for recovering memory cards as well. I think if you search for it you'll find it. I'm not sure what the cost is.
Just as a final tip, if the software has the option, always make an image of the card on your hard drive and try to recover from that image - that way nothing is being done to the card that can make it worse.
Posted by Tom Nevesely on January 1, 2008 at 9:21 PM
Another one you can try is called PC INSPECTOR smart recovery. It worked for me once and best of all it's free.
JOE- THERE ARE A FEW COMPANY'S OUT THERE THAT YOU CAN PURCHASE A PROGRAMME FOR DOING IT ON YOUR COMPUTER YOURSELF.
1. IMAGE RESCUE 2
2.MEDIA RECOVERY PROGRAMME
I HAVE BOTH OF THEM ON MY COMPUTER AND HAVE USED THEM VERY SUCCESFULLY ON MINE @ FRIEND'S CF @ SD CARD'S.
I AM ALSO CERTAIN THAT SAN DISK WILL RECOVER THEM FOR YOU AT NO COST AS THEY HAVE A WARRENTY FOR 5 YEARS IF I AM NOT MISTAKEN WORLD WIDE.
GOOD LUCK
AVI
Posted by Pat Warfield on January 2, 2008 at 5:07 PM
A few years ago I had a 'Sick' Compact Flash & had some information on a highly recommended Recovery program. I down loaded PhotoRecovery by LC tech.
Check out: www.lc-tech.com/ (available for both Macs & PCs. About $40)
After installing I opened & selected the flash drive for recovery. It recovered everything to another drive I specified, however I lost File sequence numbers out of the camera. it assigned new file names (consecutive numbers) and the current date of recovery. After recovering data & reformatting the CF drive in the camera, I didn't have any more problems with the drive.
Pat Warfield
Posted by Joe Dodson on January 4, 2008 at 1:10 AM
Once again, many thanks again for all the helpful suggestions. I downloaded PhotoRescue as suggested above, and recovered everything I needed.
The funniest encounter I have had is a card that when in the camera all the photo's could be seen but when the camera was connected to the computer the computer, both PC and Mac could not see the card inside the camera and both stated it had no pictures on it. I knew it did all 750 of them
Stick the same card in a card reader and bingo, showed up on the desktop of my Mac as a extra drive and all 750 pictures recovered. You can imagine how happy the person was, it was their holiday all up and down the east coast of Australia. Their from Germany.
Posted by Joe Dodson on January 9, 2008 at 11:52 PM
You know, that reminds me. I've got to get a card reader.
I hope you're reformating the card rather than simply erasing it after downloading your pics. Erasing is the biggest source of corruption I've encountered.
Hank the card wasn't mine but a friends. I always reformat my cards in camera. Interesting I thought that the card could not be read or seen in camera but once in a card reader all the images showed up like normal.
Yeah, that's what made me guess about the erasure rather than formatting. Though we don't do camera repairs in our studio, we get regular calls from folks with camera problems. The only place in our town that sells gear and is in any way "photographic" is Walmart, so we get to see or hear about most of the camera problems in a population of around 15,000.
Discussion
13 repliesThanks for the input.
BTW- The bundled software has worked great for us the two time we have used it.
Just as a final tip, if the software has the option, always make an image of the card on your hard drive and try to recover from that image - that way nothing is being done to the card that can make it worse.
http://www.pcinspector.de/Sites/smart_recovery/info.htm?language=1
1. IMAGE RESCUE 2
2.MEDIA RECOVERY PROGRAMME
I HAVE BOTH OF THEM ON MY COMPUTER AND HAVE USED THEM VERY SUCCESFULLY ON MINE @ FRIEND'S CF @ SD CARD'S.
I AM ALSO CERTAIN THAT SAN DISK WILL RECOVER THEM FOR YOU AT NO COST AS THEY HAVE A WARRENTY FOR 5 YEARS IF I AM NOT MISTAKEN WORLD WIDE.
GOOD LUCK
AVI
Check out: www.lc-tech.com/ (available for both Macs & PCs. About $40)
After installing I opened & selected the flash drive for recovery. It recovered everything to another drive I specified, however I lost File sequence numbers out of the camera. it assigned new file names (consecutive numbers) and the current date of recovery. After recovering data & reformatting the CF drive in the camera, I didn't have any more problems with the drive.
Pat Warfield
Best,
Joe
Stick the same card in a card reader and bingo, showed up on the desktop of my Mac as a extra drive and all 750 pictures recovered. You can imagine how happy the person was, it was their holiday all up and down the east coast of Australia. Their from Germany.