Tech Question

Discussion

4 replies

Posted by Darren White on June 7, 2008 at 9:17 PM

I am having some issues I need some help with..

I can open CS3, I can work an image, but when I try to save it, the program just quits working.....it will not open the dialog box to let me save it...

anyone else have this issues......

I spent some time cleaning up my c drive and freed up about 40 gig of space.......still not working.....

any help would be greatly appreciated!

Thanks

Posted by Guy Tal on June 7, 2008 at 9:23 PM

Darren, often wiping out the preferences file helps bring Photoshop back to life. Try holding down the Alt, Ctrl, and Shift keys (on Mac: Command, Option, Shift) while starting Photoshop to reset the preferences.

Guy

Posted by Darren White on June 7, 2008 at 9:43 PM

Thanks for the suggestion Guy, I tried it but did not work!

Next..............................

Posted by Kevin McNeal on June 8, 2008 at 1:07 AM

Other than resetting the prefs, the next thing to do if you call Adobe will be to reinstall Photoshop. I will search around to see if there are any other options.

Posted by Darren White on June 8, 2008 at 10:16 AM

Thanks for the help...

I did some searching based on what AJ gave me and I found this

http://howardgrill.blogspot.com/2007/09/fixing-photoshop-cs3-crashes-when.html

and that was all it took to fix the problem.....whew........