Posted by Ed Cordes on November 25, 2008 at 1:56 PM
A few weeks ago I posted that I was going to change the HD in my HP Laptop. Well, I learned something that may interest you guys.
After receiving the new drive from TigerDirect I found that the SATA contacts were not compatable. It was almost like they were a mirror image on the opposite side of the drive. TigerDirect was of no help. HP was of little help at first. Then I found a tech at HP who was going to sell me an adapter for $50 to make the drive compatable. So, I had the bright idea to see if said adapter was already on the original equip HD. Sure enough, after very gently and carefully pulling on the contacts of the old drive an adapter came off. Under the adapter of the old drive the SATA pattern was the one we are all familiar with. The adapter fit the new drive which is now installed and working just fine.
So, it seems that HP tries to make its drives appear to have propriatary contacts when, in fact the drives are exactly like any other but have an adapter that makes them look and act differently.
Maybe you all knew this, but it was frustrating to me to have to solve this myself with no direct help from HP -The tech could have told me this instead of trying to sell me another connector.
Posted by David Bostedo on November 25, 2008 at 3:59 PM
Jeez- what a scheme. Shame on HP!!
Posted by Jerry Greer on November 25, 2008 at 8:34 PM
Man, I love my Dell Precision mobile workstation with Pro Service! They have been awesome and have really gotten some very technical question worked out for me. Oh, and they are American so there's no language barrier.
BTW, don't get this system confused with the consumer Dell laptops. It's an entirely different animal.
Jerry, I have been in Dell Hell so many times with my consumer laptop and PC, dealing with know-nothing overseas service techs, reading from a script!
Re your quote:I agree entirely, and I would go so far as to say the same lies are told by our government, including the one that says they are here to help us!
Discussion
4 repliesAfter receiving the new drive from TigerDirect I found that the SATA contacts were not compatable. It was almost like they were a mirror image on the opposite side of the drive. TigerDirect was of no help. HP was of little help at first. Then I found a tech at HP who was going to sell me an adapter for $50 to make the drive compatable. So, I had the bright idea to see if said adapter was already on the original equip HD. Sure enough, after very gently and carefully pulling on the contacts of the old drive an adapter came off. Under the adapter of the old drive the SATA pattern was the one we are all familiar with. The adapter fit the new drive which is now installed and working just fine.
So, it seems that HP tries to make its drives appear to have propriatary contacts when, in fact the drives are exactly like any other but have an adapter that makes them look and act differently.
Maybe you all knew this, but it was frustrating to me to have to solve this myself with no direct help from HP -The tech could have told me this instead of trying to sell me another connector.
BTW, don't get this system confused with the consumer Dell laptops. It's an entirely different animal.
Re your quote:I agree entirely, and I would go so far as to say the same lies are told by our government, including the one that says they are here to help us!