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problems uploading pictures

Discussion

4 replies
Posted by linette phillips on November 29, 2008 at 11:13 PM
i'm a newbie. i have posted one picture and now i have been trying to post another one on a different topic but it keeps coming up as error file cannot be found. the pictures are in JPG and there fine in size. i'm not all that computer literate, so any help or reasons why would be great. thank you to all who responded.
Posted by Kenn Leonhardt on November 30, 2008 at 12:08 AM
Hard to say, but some possibilities:
1. You have funky characters in the file name/path. Avoid periods, commas, etc. and try to stick to regular alphanumeric characters
2. Your internet browser doesn't like you. Try using Firefox, Safari, Opera, or some other browser.
3. Something went wrong when you saved it. Try saving it again, and in a different location.


Given the error message, I'd most likely suspect #1 is the issue. Good luck.
Posted by linette phillips on November 30, 2008 at 1:24 AM
thank you,i have tried a few things. moved the picture around and it finally worked.
Posted by Jim Erhardt on November 30, 2008 at 8:31 AM
Kenn, great points! Those long, funky URLs seem to be the main culprit in many cases.

Linette, let us know if you have any other questions - we're always glad to be of assistance!
Posted by Preston Birdwell on November 30, 2008 at 11:51 AM
"1. You have funky characters in the file name/path. Avoid periods, commas, etc. and try to stick to regular alphanumeric characters "

I'd like to add a note regarding file naming:

Also, it is not a good idea to create file names with spaces in them. The spaces get converted to %20 (you won't see this happen) and may cause the file name to break during the upload. If you need spaces, use the underscore character.

Another good practice is to not use capital letters in file names. Windows doesn't care, but other operating systems do. For example, Unix/Linux interprets MyFile.jpg as being a file different from myfile.jpg .

Cheers,

-P