Firefox and NPN

Discussion

8 replies

Posted by Younes Bounhar on April 27, 2009 at 10:23 AM

Is anyone having trouble logging in using firefox? I enter my user info, get no error message, yet I can't post anything or be recognized as a signed-in user. I am posting this from Safari, but Firefox is my main browser.
Anyone else experiencing this?

THanks

Posted by Thomas Biggs on April 27, 2009 at 11:45 AM

I've used Firefox for some time now with no problems.

Posted by Richard Ditch on April 27, 2009 at 11:47 AM

No problem here. I'm using the Safari 4 Beta now as my main browser under OS X 10.4.11, but I just launched Firefox and connected directly and was recognized properly.

Posted by Carol Hyman on April 27, 2009 at 12:07 PM

Younes, No problems with Firefox. Update to the latest version and see if that helps.

Carol

Posted by John Langsenkamp on April 27, 2009 at 12:15 PM

I have had no problem with firefox opening NPN. Have you tried clearing your cache in firefox. Go to Tools>Clear Private Data. You will find the Cache, browsing history etc. Just check the ones you want to clear. I also found that you may have to sign on to NPN again. I have NPN automatically sign me on.

John

Posted by Younes Bounhar on April 27, 2009 at 12:16 PM

Thanks everyone. Problem solved. Just cleared my cookies for NPN, and now it's all back to normal.

Posted by James H Egbert on April 27, 2009 at 12:29 PM

I'm on right now with Firefox 3.0.8 and no issues of any kind.

Posted by Harold Ankney on April 27, 2009 at 6:01 PM

The only browser I use is Firefox and I am glad you for the fix for you problem Younces.

James, The newest version of Firefox is 3.0.9. I have mine set to automatically check and install updates for Firefox.

Harold

Posted by Brent Murphy on May 4, 2009 at 2:04 PM

I had a similar, but not identical issue with Firefox recently. And only on one computer. In my case, I could log in and use NPN, but once I closed my browser and returned later, my login info was lost, and I had to log in again. This was true on other sites as well. My cookies were not being saved.

I poked around a bit online, and found that there may be some conflicts with some installed software (possibly AVG antivirus) and Firefox. The solution was to find the Application Data for Firefox, and delete the file named "cookies.sqlite", so that Firefox will re-create it from scratch. I did this, and everything is back to normal.