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Thumbnails Won't Open

Discussion

4 replies
Posted by beth summer on August 8, 2009 at 6:48 PM
I've recently upgraded to PSE 6 and shooting in RAW. When I download my images, the images are there but the thumbnails aren't showing the picture. All the image shows is a "torn in 2 pieces" square :confused: When I open in Full Screen, the image pops up but as soon as I close it again, no image shown. What's going on? I have to view in full screen, decide if I want it or not, work on it and then save it in ordert o see the image. Weird...

Thanks for any help on this dilemma!!!
Posted by John Mumaw on August 8, 2009 at 9:11 PM
Adobe has issued a tech note that may address the issue for you.
Let us know if the solution works for you.
Posted by beth summer on August 8, 2009 at 11:06 PM
Thanks, John. I'll give it a try and let you know!
Posted by beth summer on August 9, 2009 at 5:58 PM
I can't tell if the above "tech notes" worked or not as I haven't downloaded any new pics. BUT, I did come across something. With my previous pics that show the broken thumbnail icon, right click on the image and click on "update thumbnail". That opens the file. Cool!
Posted by John Mumaw on August 10, 2009 at 9:46 AM
Thanks for the update, Beth.
Glad you got something to work.