Posted by Jim Erhardt on December 1, 2009 at 7:18 AM
Recently we've had an issue with NPN memberships "auto-renewing" through PayPal. Since we send out monthly membership renewal notices and do not wish to bill you without your consent, we had to perform a "mass subscription cancellation" with PayPal tech support.
Your NPN membership is unaffected by this! The only result of this mass cancellation is that members will no longer be automatically billed when their membership is due for renewal.
If you receive a subscription cancellation notice from PayPal, you can ignore it. We will continue to send renewal notices via email so you can "manually renew" from our membership renewal page.
Our sincere thanks for your patience and understanding while we dealt with this glitch. If you have any questions, please feel free to contact us.
Discussion
0 repliesYour NPN membership is unaffected by this! The only result of this mass cancellation is that members will no longer be automatically billed when their membership is due for renewal.
If you receive a subscription cancellation notice from PayPal, you can ignore it. We will continue to send renewal notices via email so you can "manually renew" from our membership renewal page.
Our sincere thanks for your patience and understanding while we dealt with this glitch. If you have any questions, please feel free to contact us.