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What do you say when...

Discussion

8 replies
Posted by Bryan Maltais on January 13, 2010 at 7:15 PM
When somebody wants to order a single print off your website and they ask for a discount. I do not do this, and I've got plenty of reasons why, but I'm interested in how other people word it...
Posted by Ken Wyatt on January 13, 2010 at 7:42 PM
Bryan, almost everything is negotiable and I usually ask the same question, especially for electronic products. However, I believe art is a different story and that I personally believe it would be an affront to the artist to even ask. Most artists don't want to bother with working the business aspects and drudgery, such as pricing - -after all, you're an ARTIST, right? :biggrin:

I'd just say that the pricing was set by my business manager and that I'm unable to alter it. In my case, it's my wife, and I wouldn't be lying. My wall art prices are jointly set by myself and the gallery manager and I let him manage the transactions. Sometimes, if someone is purchasing more than one item, he discounts additional items, but no more than 10%.

By discounting prices, an artist tends to degrade their own work correspondingly and I believe we agree on that!

Ken
Posted by Jack Brauer on January 13, 2010 at 8:20 PM
You can offer them a lower price - for a smaller print size! :rolleyes:
Posted by Dave Showalter` on January 13, 2010 at 8:21 PM
No :frown: It's also up to us to uphold pricing in line with professional art. Part of being a pro is standing behind a fair price for quality work.
Posted by Erik Stensland on January 13, 2010 at 9:05 PM
If someone is pinching pennies then I offer then a 10-15% discount. That makes them feel better about the purchase and really doesn't hurt the maintaining of my standard pricing. I know what it's like to be on a budget. It they drive up in their fancy sports car and ask then I usually say "no".
Posted by Brian Jackson on January 13, 2010 at 9:30 PM
If someone is pinching pennies then I offer then a 10-15% discount. That makes them feel better about the purchase and really doesn't hurt the maintaining of my standard pricing. I know what it's like to be on a budget. It they drive up in their fancy sports car and ask then I usually say "no".


I think this is wise advice. Everything is negotiable.
Posted by Don George on January 13, 2010 at 9:59 PM
I guess it depends on how hungry you are. My gallery sales were slow this summer compared to last year and the gallery owner asked if I would consider joining the rest of the store in a sale. I agreed and sales took off. I guess if you have sufficient income and you don't need the sales its another story. With the recession etc. I think it was a good idea and it payed off.
Posted by Bryan Maltais on January 14, 2010 at 11:23 AM
Good advice, especially:

"You can offer them a lower price - for a smaller print size!" :smile:
Posted by Tony Litschewski on January 14, 2010 at 11:38 AM
I learned many years ago that if you just flat out say no, odds are almost 100% that you will not get the sale. BUT, if you say you'll work with them, and give them ANY type of a discount, your odds of getting the sale go from about 0% to around 90-95%. It's more of a mind game thing than anything. If the customer gets ANY discount, they will think they won.

Ask yourself, is it worth losing a sale for a simple 10% discount? Yes, you can offer them a smaller print for a smaller price. But, when you run the numbers, odds are that if you give them a 10% discount on the size they originally inquired about, you'll have more money in your pocket than selling them a smaller print at full price.