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Login Timeout Problems

Discussion

3 replies
Posted by Jim Greenwood on April 9, 2010 at 10:20 PM
I am very recently experiencing login timeout problems on NPN. I've never had any such problems before that I can recall. For as long as I can remember, I've always been logged in whenever I visit the site. Now when I first browse to the site I'm logged out, and even after I log in, I shortly find that I am logged out again. Any suggestions?
Posted by Preston Birdwell on April 9, 2010 at 11:36 PM
It sounds like the cookie got sideways.

Close your browser, delete cached internet files and cookies. Log in again to NPN. This should create a new cookie.

If that doesn't work, have an Oreo and a glass of milk. :biggrin:

Let us know if it works.

--P
Posted by Jim Erhardt on April 10, 2010 at 7:02 AM
Jim, I agree with Preston - a bad cookie!
Posted by Jim Greenwood on April 10, 2010 at 9:52 PM
Well ... I had tried using the "Browsing History -> Delete" function which deletes Temporary Internet Files and Cookies and History. But that didn't have any effect on my problem. Then I noticed that when I used the "Browsing History -> Settings" and then the "Temporary Internet Files -> View Files" function, that the Temporary Internet Files appeared not to be deleted, since there were still numerous files in the Temporary Internet Files folder. So ... then I did a "Select All" and manually deleted all of the files in the "Temporary Internet Files" folder. This seems to have solved my login timeout problem, at least for the time being.