I am on a PC, windows 7, PS CS3 shooting with a Canon 7D. I have just started shooting raw/jpeg. I cannot open raw files from either bridge or
PS. I get the following message "Could not complete your request because it is not the right kind of document". Help!
Posted by Alan Olander on May 11, 2010 at 11:58 AM
The Adobe Camera Raw plug-in you're using is not up to date. The last ACR for CS3 may not work, either, so you probably need to upgrade to CS4.
I have a similar problem with LIghtroom 1.4 not opening Nikon D300s files. This is inevitable as camera manufacturers change their RAW formats. It wouldn't be wise of Adobe to use resources to "patch" an obsolete version of software when there is a more current version.
I can work around it by using Adobe's free DNG converter to convert my RAW files to DNG, then opening them in Lightroom. (Thanks to Alan Olander for pointing out this option to me.) You can probably do the same. It's a little tedious, but it's a cheap "solution." I think Adobe does this because they a big proponents of the DNG format and it's potential to simplify their ability to keep up with the camera manufacturers.
In my case, I decided a $99 upgrade to Lightroom 2 was worth doing. Yeah, I know, Lightroom 3 is already in beta testing....I'm dreaming that I'll get a free or at least cheap upgrade when LR 3 comes out. I hate the cycle of endless upgrades, but we are in a steep part of the learning curve with digital imaging.
As Pete pointed out, the DNG workaround will solve your problem. I had the same "issue" when I bought my D300s and was using CS3. It can be a little annoying to wait for the files to be converted, but some argue it's better (or will be better) to have them as a .DNG and you can still preserve the RAW file - though it will be a much larger file.
Luke - I think if you're willing to ditch your original raw file and just keep the DNG raw file, there shouldn't be much of a file size penalty. Of course, whether or not you're willing to do that is up to you.
You don't need to delete the original raw file if you convert to DNG. Save it as a backup. I'm sure in the future you will upgrade to a newer photoshop that will read it.
I know how flustrating this can be, Charles. After a computer reformant and install caused by virusis, I reinstalled my CS2, which is all I need. Got the same message you did. I opened the raw files perfectly before-what the crap was wrong now, I questioned. After several days of fretting over this, I clicked on plugins, and there was my problem. I haden't installed the plugin for opening raw files. Over time this instellation part had slipped my mind, but believe me- I want forget again.
Discussion
6 repliesPS. I get the following message "Could not complete your request because it is not the right kind of document". Help!
I can work around it by using Adobe's free DNG converter to convert my RAW files to DNG, then opening them in Lightroom. (Thanks to Alan Olander for pointing out this option to me.) You can probably do the same. It's a little tedious, but it's a cheap "solution." I think Adobe does this because they a big proponents of the DNG format and it's potential to simplify their ability to keep up with the camera manufacturers.
In my case, I decided a $99 upgrade to Lightroom 2 was worth doing. Yeah, I know, Lightroom 3 is already in beta testing....I'm dreaming that I'll get a free or at least cheap upgrade when LR 3 comes out. I hate the cycle of endless upgrades, but we are in a steep part of the learning curve with digital imaging.
Pete D.
- Luke