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Upgrading to PS-CS5 Question-

Discussion

9 replies
Posted by Preston Birdwell on May 2, 2011 at 10:12 AM
Hi All,

I will be upgrading from CS2 to CS5. CS5 will be installed on my new machine that will not have CS2 installed.

If any of you have had a similar scenario, what, if anything, will I need to do to prove I am eligible for the upgrade? Does CS5 ask for my CS2 product key, the disk? I have both.

I recall this was discussed here, but I can't find the thread(s)

Thanks for any info you are able to provide.

--P
Posted by Bill Chambers on May 2, 2011 at 10:22 AM
Don't know about CS5 as I haven't upgraded yet, but older versions have just required the old product key.
Posted by Eva McDermott on May 2, 2011 at 12:10 PM
I have upgraded from CS > CS4 > CS5. All I needed was the old product key and the upgrade product key.
Posted by Jim Bullard on May 2, 2011 at 12:35 PM
During your install you will get a dialog that says the installer can't find a prior version and requesting the product key for the prior version. Type it in and you're golden.
Posted by Preston Birdwell on May 2, 2011 at 1:30 PM
Excellent!

Many thanks!

--P
Posted by Michael R Reynolds on May 2, 2011 at 11:53 PM
Preston, I just installed CS5 on a new computer. I didn't install CS4 on the new computer, so during the CS5 install, I was asked for the CS4 product key. No big problem. Best Regards.
Posted by Bruce Painter on May 3, 2011 at 2:14 PM
The discussion I belive you are refering to was in my last thread Preston and the answers above are correct. I just upgraded for CS2 to CS5 on a new machine also. I haven't used it much but from what I've seen so far you will love CS5.

Bruce
Posted by Preston Birdwell on May 4, 2011 at 1:33 AM
Thanks Bruce, I found that thread. While reading the replies, I saw this from Fred Stearns..

I just bought a new computer and had to re-install Photoshop. They way I did it was to deactivate the program on my old computer. This is IMPORTANT as Adobe keeps track of how many installs you have activated. When I installed on the new computer I had to enter the serial number of the previous version.


My question is, why would I have to deactivate CS-2 ( I own the license for it) on the old machine (which I intend to keep) before I can install and use CS-5 (a completely different version of PS) on my new computer?

I understand that Adobe would keep track of activations of a particular version, but why would that affect the number of activations on a new version (CS5-64 bit) on a different machine? This doesn't make sense.

Any clarification on this will be greatly appreciated.

--P
Posted by Anil Rao on May 4, 2011 at 10:57 AM
Preston,

The reason might have to do with the fact that you are trying to 'upgrade' instead of directly installing a 'full' version of CS5.
Posted by Preston Birdwell on May 4, 2011 at 11:45 AM
Thanks, Anil.

I did a search and found the CS5 License Agreement. Here is what it says about updates/upgrades:

"5. Updates.
If the Software is an upgrade or update to a previous version of Adobe software, you must possess a valid
license to such previous version in order to use such upgrade or update. After you install such update or
upgrade, you may continue to use any such previous version in accordance with its end-user license
agreement only if (a) the upgrade or update and all previous versions are installed on the same Computer
,
(b) the previous versions or copies thereof are not transferred to another party or device unless all copies of
the update or upgrade are also transferred to such party or device, and (c) you acknowledge that any
obligation Adobe may have to support the previous version(s) may end upon the availability of the upgrade
or update. No other use of the previous version(s) is permitted after installation of an update or upgrade.
Upgrades and updates may be licensed to you by Adobe with additional or different terms.
"


If I understand this legal mumbo-jumbo correctly, I cannot keep CS2 on my older machine and put CS5 on the new one.

I did find that I can install CS5 on both machines as long as the program on each comuter is not being used at the same time. That's good news.

I hope this info helps someone who runs into the same scenario.

--P