PS7 Slow and Unresponsive

I run PS7 with a Windows 7 operating system. My photoshop has become sluggish, unresponsive and tends to boot me off with no warning. I am unable to right click either. it spins and spins with no reults. (My CPU usage is spiking during this) My "delete" files are backing up now because of this. Any theories/fixes/responses? Would it be beneficial to uninstall and then reinstall the software? This all came about after installation on a new computer.

Tim

What are you running ofr anitvirus/firewall?

Any unusual processes running on the machine?

I am running Macafee, Dan. Nothing unusual running. My new computer came about because of a bad viral attack on the old.

Have you tried manually clearing the buffer? It's been a long time since I ran 7, but I remember having to do that now and then when working with big files and comparatively limited RAM. At this point in my memory banks I can't recall exactly where it is in the pull down menus, but memory sezz toward the right side, probably under File.

I'd also consider reloading the PS program.

Resetting your preferences in PS usually works to refresh erratic or wierd behavior.
Hold down the Ctrl Alt & Shift keys when you first open PS.
A dialog box will appear asking if you wish to delete the preferences/settings file. Choose OK, and see if that doesn't set things straight for you.

I was going to suggest John's idea, but couldn't remember the way to do it. Thanks, John.

Tim, you might want to see if there is some kind of compatibility issue. Open the Control Panel, select "Troubleshooting". In the Troubleshooting dialog box, select "Programs-Run programs made for older versions of Windows". A wizard will start that will detect all the programs installed on your machine. Click 'Next'. In the resulting list look fook for PS7, select it and then click 'Next'. Follow the instructions to check the compatibility.

Note: According to the Win 7 compatibilty center at Microsoft, PS7 is compatible with Win7, however PS Elements 7 is not.

I know it will cost you a bundle, but you might consider upgrading to CS5. If your version of Win 7 is 64 bit, install the 64 bit version of CS5.

Let us know what you find out, and if you wereable to fix the issue.

--P

Horror to think this might be the cause but if you "ghosted" any programs for old PC to the new one could it have brought any problems into your new system? I know.....but I had to ask, it happened to me once.

Preston-I have PSE7 installed and it runs great on Win7. they must have a patch or something?

Bruce, thanks for pointing that out about PSE7 and Win7. It's possible the issue got resolved. Glad it works!

--P

Thanks guys. I uninstalled PS7 and installed PS9 which I've found to be compatable. We'll see how it goes. Smooth sailing so far...

Tim
Concrete, WA