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PSElements WIA not accessable

Discussion

4 replies
Posted by Lucy VanSwearingen on February 11, 2012 at 3:12 PM
Last week, we had a terrible lightening storm, so I unplugged all my devices. When I plugged back in, my Elements did not have the WIA scanning option. So, now my scanner only works to import scanned photos into word. I re-installed scanner software. No luck...now what? So I re-install PSE? Or is something else , that needs to be fixed?
thanks, Lucy
Posted by Lucy VanSwearingen on February 11, 2012 at 10:21 PM
I re-installed PSE, too...but no luck. I am able to use the Epson Scan to scan a jpeg to "my pictures", so I can get photos off of my scanner.....but, it would be really nice to be able to scan directly fro PSE!!! :eek: :confused: :eek: :mad:
If I cannot get this straightened out, I'll risk"clicking the wrong button" , and use the HP rescue disk to repair windows. I hate to mess with that, because I might accidentally "wipe" my system by re-installing windows! If anyone can tell me how to fix (re-install WIA, without going into my repair disk, please tell me! And I have tried system restore, but I don't have a restore point with WIA on it.
Posted by John Mumaw on February 12, 2012 at 11:36 AM
If you can't find any other source to help you troubleshoot your problem (Epson tech support? Adobe?),
there's a workaround fix available here.
Also, consider finding and downloading the most recent version of your scanner driver from Epson's website.

Posted by Lucy VanSwearingen on February 12, 2012 at 4:13 PM
thank you so much, John! :jump: I knew someone from NPN would be able to help me :wavey:
Posted by John Mumaw on February 12, 2012 at 8:19 PM
Did it work?