Nikon fixed my old D200 really fast, and it appears to be working like new again.
It fell out of my back pack into a trout stream and sat in two feet of water for a couple of minutes before I realized what happened. After days of drying beside the wood stove, everything except the autofocus worked. I've used the camera with manual focus ever since.
I need a backup for an upcoming trip. Autofocus is a requirement. So, I bit the bullet and sent my accidental Nikonos off to New York.
Nikon notified me the day the camera arrived and gave an estimate of the repair cost, which I approved that day. I checked the online repair-status page daily and watched as my camera moved through the system. It was back in my hands 10 days after Nikon got it!
The only thing that coud be better is the price, but it cost less than my last car repair and I enjoy my camera much more than my car.
Pete D.
does not recommend testing the water resistance of normal cameras
Posted by Roger Kirchen on February 13, 2012 at 8:59 PM
Good to hear you got your camera back in perfect working condition so quickly, but... don't dunk your car now.
Thanks for the tip Roger - I only dunk rental cars.
Pete D.
Posted by Greg Vaughn on February 14, 2012 at 12:44 AM
I've had equally good service from Nikon, but what I find remarkable is that a D200 - an electronic camera and not a weatherize/ruggedized pro body - was even functional after being in the water, and that they were able to make it all good for less than the cost of replacement.
Posted by Nancy de Flon on February 14, 2012 at 7:55 AM
As a Nikon user myself, I thank you for the tip!
Posted by Nick Baldwin on February 14, 2012 at 1:30 PM
I too have a good story to tell on their repair. I was among the first to purchase the 89-400VR lens. I soon realized that it wasn't a "tracking lens," but still wonderful for static shots.
about a year later it started chattering or vibrating. I sent it in (luckily I had used an Amex card which doubled the warrenty) and Nikon fixed it within a couple of weeks.
then 3-4 months later it began doing it again, I again sent it in and they replaced it and even paid the shipping!
So, yeah I was happy.
Then there is the story of my old Nikon F Photomic. I purchased it new in Japan 1964 when I had returned from 18 months active duty, there was a letter awaiting me at home. It was from Nikon. they asked me to please return the camera to them and they would install a new prism/viewfinder part. It came back now with TTL metering as opposed to the old outside meter!
AND IT DID NOT COST ME A CENT expect for the shipping and ins. to them!
Discussion
5 repliesIt fell out of my back pack into a trout stream and sat in two feet of water for a couple of minutes before I realized what happened. After days of drying beside the wood stove, everything except the autofocus worked. I've used the camera with manual focus ever since.
I need a backup for an upcoming trip. Autofocus is a requirement. So, I bit the bullet and sent my accidental Nikonos off to New York.
Nikon notified me the day the camera arrived and gave an estimate of the repair cost, which I approved that day. I checked the online repair-status page daily and watched as my camera moved through the system. It was back in my hands 10 days after Nikon got it!
The only thing that coud be better is the price, but it cost less than my last car repair and I enjoy my camera much more than my car.
Pete D.
does not recommend testing the water resistance of normal cameras
Pete D.
about a year later it started chattering or vibrating. I sent it in (luckily I had used an Amex card which doubled the warrenty) and Nikon fixed it within a couple of weeks.
then 3-4 months later it began doing it again, I again sent it in and they replaced it and even paid the shipping!
So, yeah I was happy.
Then there is the story of my old Nikon F Photomic. I purchased it new in Japan 1964 when I had returned from 18 months active duty, there was a letter awaiting me at home. It was from Nikon. they asked me to please return the camera to them and they would install a new prism/viewfinder part. It came back now with TTL metering as opposed to the old outside meter!
AND IT DID NOT COST ME A CENT expect for the shipping and ins. to them!