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data recovery external hard drive

Discussion

7 replies
Posted by writepic on May 4, 2006 at 9:37 AM

hi all, sorry not posted for a while, still getting the odd moment
to drop in and look now and again.

was just wondering of anyone could advise on a decent but not too
extortionate data recovery firm. hard drive crashed not long after we bought it.

any help appreciated.

regards,

mark.
Posted by Phillip Tomkinson on May 4, 2006 at 9:47 AM
Hi does the external hard drive still spin up and work.

Phillip.
:wavey:
Posted by Elliott Neep on May 4, 2006 at 11:19 AM
Had the same problem (see Tiger for Framers string). It was a physical hardware failure so there was nothing anyone could. I know how you feel! First find out whether its a firm/software or hardware failure. There is shareware around to recover files if its a firm/software failure - see PC Inspector File Recovery.

Failing that, demand that the manufatcurer recommend a Data Recovery firm.
Posted by Tom Dolezal on May 4, 2006 at 1:42 PM
It sounds like you did no backups of your data!!
WHen you say your Hard Drive crashed is the Hard drive being recognised in the BIOS?
If it is what operating system was installed?

Tom
Posted by John MacTavish on May 5, 2006 at 3:05 AM
I used a company called Vogon-International.
I had two RAID arrays go down (one disk from each literally blowing circuits to bits). Vogon managed to recover 90% of the files and all this within 4 days of me sending them the disks.
Not cheap, but when you consider over 400Gb of photos being lost what price would you pay? I was charged in the region of £800 which I felt was money well spent and a lesson hard learned.

Good luck to you

John :smile:
Posted by Dave Courtenay on May 5, 2006 at 3:27 AM
Think you did well there John i was quoted £10 per gig and had a 250 h/drive so thats £2500,Managed to get it back with the help of Elliott and pc inspector
Posted by writepic on May 7, 2006 at 4:04 PM
hi all,

thanks for responding, well as for backups, yes i had everything on disk and some that i only had just put on the HD as backup, but were luckily still on master tape, just that the tapes are on the other side of the world. as far as what went wrong with the HD, we bought it over in ecuador, with no guarantee, and it didnt seem to like the 240 volt electricity charge from uk circuits. so the problem we now have is it wont power up at all, probably looks like its drive circuitry that wont drive the drive, i think the data is all in tact just we cant get to it.

my data is not the problem, it's the missus who has all her computer teaching manuals on there that arent backed up anywhere else. (if it wasnt happening to me id think this was hilarious!!) a computer whizzgirl who doesnt make backups!!

ok thank again guys

mark
Posted by Nick on May 7, 2006 at 4:25 PM
Mark,

If you can buy an equivalent disk drive in the UK it might be possible for you to swap the drive over. I had one drive controller failed several years back and managed to resurrect everything by finding another drive with the same controller card and swapping the dead card out.

If it didn't like the UK power, then make sure you get a unit with an autoranging PSU next time ~ usually say something like "input 100-240VAC 50-60hz". It could also be worth checking - If you're really lucky - you might have just blown a fuse inside the unit. If it did, then make sure you change it over to 240VAC instead of 110VAC before you try to power it up again.

If none of those options work or are try'able, then your only chance would be with a Datarecovery company....

Good luck.