Did anyone figure out why some are unable to receive emails from NPN site and how to fix the problem?
Mine hasn't been working for a long time and I just tried to send one to another member and theirs is down as well.
Posted by Carol Nichols on November 28, 2012 at 10:06 AM
I have not been receiving emails when comments are posted on my photos for a long time as well. I know that I always mark to be notified by email when a comment is posted. I don't get the emails on either my work or home computers which are both set to receive my NPN email address. Both are PCs using Internet Explorer 8. I hope someone can figure this out.
Posted by Craig Myers on November 28, 2012 at 1:08 PM
I've experienced the same problem. After receiving posting and commentary updates regularly for the length of my membership at my primary e-mail address, I failed to receive them abruptly last spring. I notified Jim who verified that they were being sent, made sure that my settings hadn't somehow changed or that the postings weren't being shuttled to my spam folder. I ended up switching my NPN settings over to my secondary e-mail and have been receiving the postings ever since. Strange, and annoying.
Posted by Lon Overacker on November 28, 2012 at 3:53 PM
Patricia,
I'm not, or haven't had that issue. I've been active recently posting images and I'm getting comments emailed to me when I select that option. I've also received emails when a member clicks on the email link.
I think the solution or work around is eluded to by Craig. Although this is just speculation on my part. Go in to your preferences (green navigation bar) and change your email address to a different one. Save your settings and do a test. Then, go back and change your email back to your original or preferred email address. Perhaps that will "reset" the system and your email settings. If that doesn't change anything, send an image directly to Jim at editor@naturephotographers.net.
Hope this helps.
Lon
Posted by Donna Erhardt on November 28, 2012 at 6:36 PM
We've had some recent issues with this and hopefully fixed it for good last week with some different software. Please keep us posted!
Discussion
4 repliesMine hasn't been working for a long time and I just tried to send one to another member and theirs is down as well.
I'm not, or haven't had that issue. I've been active recently posting images and I'm getting comments emailed to me when I select that option. I've also received emails when a member clicks on the email link.
I think the solution or work around is eluded to by Craig. Although this is just speculation on my part. Go in to your preferences (green navigation bar) and change your email address to a different one. Save your settings and do a test. Then, go back and change your email back to your original or preferred email address. Perhaps that will "reset" the system and your email settings. If that doesn't change anything, send an image directly to Jim at editor@naturephotographers.net.
Hope this helps.
Lon