Posted by Ken Watkins on February 10, 2017 at 3:52 AM
Just tried the "Eyelead" cleaner on my IDX Mk II and it cracked the sensor, heaven only knows what it will cost to repair!
Posted by Dennis Plank on February 10, 2017 at 9:02 AM
Ouch! I think I'll keep having the pros clean mine.
Posted by Nancy de Flon on February 10, 2017 at 12:04 PM
I just found this on a website called photographylife.com about this product: WARNING: You might find a similar looking item on Amazon from sellers in China. Please do NOT buy those – we have received some horror stories from people who had their AA filters ripped out from their cameras, thanks to using a fake Chinese version of this product. We are the only distributor of the Sensor Gel Stick in the USA and our product is proudly made in Germany!
Posted by John Reed on February 10, 2017 at 12:07 PM
Thanks for the warning especially in light of the anguish you must be feeling. Hope it's not too bad.
Posted by Keith Bauer on February 10, 2017 at 12:17 PM
You are the second person I know that has broken / cracked the AA filter or sensor on a 1DX Mark II. The other one was broken using a different cleaning system that uses some sort of pads on the end of a handle to dab and pull away dust, etc. I don't know the brand of the system he was using.... All I know is $$$$$ to fix it.
Posted by Igor Doncov on February 10, 2017 at 12:22 PM
SO sorry - hope it's not too much to fix, but...
Thanks for the warning !
I've used the Arctic Butterfly successfully a couple times, but think I will forget that.
There's a lot of dust where you are, so periodic cleaning is more needed than for the rest of us.
Good luck...
Sandy
Posted by Max Waugh on February 10, 2017 at 2:23 PM
Sandy, I imagine there's a difference between running an Arctic Butterfly brush across a sensor and running what appears to be a hard piece of plastic that requires applying pressure to the sensor for cleaning.
I haven't had any trouble with my Butterfly in regards to the damage being described, however, it's not foolproof when it comes to cleaning. I don't know if that has as much to do with dust as it does with the theory that's out there that 1DX sensors actually get shutter oil spatter on them (not just dust), which is difficult to remove. I never seem to be able to fully clean my sensor at home, and occasionally have to send it to Canon as a result.
If you Google "Doug Brown Eyelead Sensor" you'll see that you are not the first.
Posted by Ken Watkins on February 11, 2017 at 2:20 AM
Since my "disaster" I have found some more information.
The replacement sensor and fitting will cost me around £1,000!
The Canon Service centre in UK told me that the sensor in the Mk II has a "new coating" which makes it more difficult to clean, and that cleaning should only be undertaken at a Canon Agent,. what they use I have no idea.
It may have been helpful iif Canon had let everybody know in a more open way.
I presume that a blower brush is OK for dust, but what removes the "smears"?
A costly lesson to learn!
How could a solution crack a sensor or it's cover filter? Even if some moron used acetone or a similar solvent, it might fog or start to melt the plastic (with enough of it). Or a fluid that would 'rip the AA filter out of the camera'? You've got to kidding. Sounds like sensationalistic journalism. I'm not buying any of it. Are these alternative facts?!
But I'm not worried because I never use solution to clean. I have a small high pressure tank of dry nitrogen that I use to create a laminar flow effect in the camera body chamber while I gently brush the sensor surface with the proper white bristle brush completely dry. I set the tank output to about 5 psi, and the whole job takes two minutes, no solutions, no pads, no scratches, no worries. Works great with lenss, too.
Posted by Ken Watkins on March 17, 2017 at 8:06 AM
Jeffrey,
Eyelead is not a solution, but a sticky pad of gel.
Discussion
11 repliesWARNING: You might find a similar looking item on Amazon from sellers in China. Please do NOT buy those – we have received some horror stories from people who had their AA filters ripped out from their cameras, thanks to using a fake Chinese version of this product. We are the only distributor of the Sensor Gel Stick in the USA and our product is proudly made in Germany!
Thanks for the warning !
I've used the Arctic Butterfly successfully a couple times, but think I will forget that.
There's a lot of dust where you are, so periodic cleaning is more needed than for the rest of us.
Good luck...
Sandy
I haven't had any trouble with my Butterfly in regards to the damage being described, however, it's not foolproof when it comes to cleaning. I don't know if that has as much to do with dust as it does with the theory that's out there that 1DX sensors actually get shutter oil spatter on them (not just dust), which is difficult to remove. I never seem to be able to fully clean my sensor at home, and occasionally have to send it to Canon as a result.
Max
The replacement sensor and fitting will cost me around £1,000!
The Canon Service centre in UK told me that the sensor in the Mk II has a "new coating" which makes it more difficult to clean, and that cleaning should only be undertaken at a Canon Agent,. what they use I have no idea.
It may have been helpful iif Canon had let everybody know in a more open way.
I presume that a blower brush is OK for dust, but what removes the "smears"?
A costly lesson to learn!
But I'm not worried because I never use solution to clean. I have a small high pressure tank of dry nitrogen that I use to create a laminar flow effect in the camera body chamber while I gently brush the sensor surface with the proper white bristle brush completely dry. I set the tank output to about 5 psi, and the whole job takes two minutes, no solutions, no pads, no scratches, no worries. Works great with lenss, too.
Eyelead is not a solution, but a sticky pad of gel.