Imaging Software other than Adobe?

Hi All,

I'm just about to pull my hair out dealing with Adobe trying to move CS2 from Mac to a PC. Long story short, I have bought both upgrades from PS5 to CS and CS2. I have thrown away all the PS5 stuff long ago so I don't have the serial number to the original, so they won't honor the cross-platform fee of $5.95 and want me to pay the full blown price for CS2 for Windows. I will not do it. Screw 'em!

So here's the question: What other imaging software is out there to allow me to use the PC? Or am I stuck with Mac?

Thanks!

Jerry

Hi,

I had to transfer my CS2 license in the reverse direction of you (PC to Mac). I did have to jump through some hoops, but I eventually got the new license. Did you have to sign the "certificate of destruction" of whatever saying you have destroyed your current software? After I did that, paid the small fee, they sent me the Mac CD. I'm sorry to hear you are having problems. For the price of this software, maybe more yelling would be in order.

Jerry - Keep in mind this comment is coming from a total computer geek for life who can't stand anything MAC.......keep the mac you are probably better off with it when it comes to PS.

I would try to escalate your issue with Adobe. Call the support rep and ask to speak to their supervisor. My experience is that good support is really about getting the right person.

Much as I dislike the attitude of big companies when it comes to support, I also value my time. I need software that will help me get my work done and that has a lot of online resources and expertise out there. To me this is worth the extra cost rather than having to spend time re-learning and chasing down information.

Guy

A couple of years ago I called tech support and they gave me my registration number for the software I registered. I discovered this when I realized that I had lost my PS 5.5 discs and called for help to install it. They readily gave me the numbers that I needed, then I upgraded my cross platform change (I also did the Mac to PC change as couple of years ago).

I think you should try this in two calls - yes it takes more time, but in this case it could save you a significant amount of money.

Sometimes it helps to play dumb and forgetful on the phone with tech support . . .

I hope this helps,

Scott

Thanks for the replies. I spent over an hour on the phone talking to about four different folks, including a supervisor. They couldn't find the numbers anywhere. I suppose I could buy an unlicensed, new in the box PS 6 for $89 and give them that serial number.

Josh, why keep the Mac? Part of the reason for switching is that every time I find some software I'd like to try it's "PC Windows only".

I've also had good luck with Photoshop support.

But if you want to look for another program, you might try GIMP (GNU Image Manipulation Program). I don't have any personal experience, but a friend of mine loves it. It's available for Unix, Windows, and Mac OSX, and best of all: it's FREE.

Might at least be worth a look while you're on hold with Customer Service

I hear the latest PSP, version X, is supposed to be very good.